Info

Items are made to order. Current processing time is 1-5 business days. Excludes Holiday's and weekends. 

Lulu and Roo was created for hip modern kids and babies alike. Our clothing is handcrafted in the U.S. using only the finest fabrics. All seams are serged for a professional finish and added durability using no roll elastic. We only use the finest materials and fabrics to provide you with a premium product made with love.

We take pride in our customer service, quality handmade items & much more.

You can see our shop reviews here:  www.shopluluandroo.etsy.com 

INFO

We are an American handmade company, all items are listed in U.S. currency, we are not responsible for additional customs or exchange rates.

     CARE INSTRUCTIONS

    For best results, we recommend hand washing or delicate cycle turned inside out. If you prefer machine washing: turn clothing inside out and wash with a phosphate free detergent in cool water using the gentle or delicate cycle.

    DO NOT USE REGULAR DETERGENT AS FABRIC WILL FADE IF PROPER CARE IS NOT TAKEN, IT MUST BE PHOSPHATE FREE.

    Lay flat to dry.

    Some fading as a result of cleaning is typical for these fabrics. This is most notable on darker shades. Front loading washers contribute to color loss due to the increased tumbling action during cleaning. Fading can be minimizes through use of cool wash settings and gentle wash cycles. An optional 1/2 cup of vinegar can be added to the final rinse to help aid in brighter, clearer colors.

    FABRIC DETAILS: 

    Prints: Stretch spandex cotton

    Medium Weight Terry: Mint & Peach
    Medium/Light weight terry : Dark Gray, Light Gray, Pink, Cream, Mustard
    Ultra Lightweight : Soft Mint, Soft Pink
    Medium weight ultra soft stretch knit: Gray stripe, Navy stripe, Mustard stripe, Pink stripe, Mint stripe & Red stripe.

     

    PRODUCT VARIATIONS

    Please note that pattern placement may vary due to the handmade nature of our products. Each item is unique. Colors may appear different on your computer screen than the actual fabric.

     ORDER CANCELLATIONS

     We do not accept order cancellations at any time. As all items are handmade to order.

    EXCHANGE POLICY

    If you are not completely satisfied with your purchase, you may contact us at shopluluandroo@gmail.com for an exchange within 3 days of receipt, we do not accept returns. All clearance items are final sale and can not be exchanged. All return shipping and handling charges are the responsibility of the customer. Merchandise must be in new condition with tags attached and must be accompanied by the original receipt or invoice.

     WHOLESALE

    Please email us at shopluluandroo@gmail.com for wholesale availability and questions.

     SHIPPING 

    We ship worldwide using USPS. We only provide tracking to U.S. residents. Each order is handmade and can take up to 7 business days BEFORE shipping . We do our best to get your items out to you as quickly as possible and have many ready to ship items on hand. If you are trying to meet a deadline please contact us before purchase to see if we can accommodate. Please note our turnaround time is subject to change at any time especially around sales, promotions and holidays.

    SALE ITEMS

    All sale/ promotional items are final sale. We can not honor special promotions or sale promotions after/ before the promotion period.

     

    All photos and text of this product are © Copyright of Lulu and Roo. All rights reserved. No part of this publication may be reproduced, shared or transmitted in any form or by any means without express written permission of the copyright owner.